Refund Policy for Personalized Keto Cheat Sheet
Effective date: February 25, 2026
This Refund Policy applies specifically to purchases of the personalized keto cheat sheet digital product.
1. Digital Product Notice
The cheat sheet is delivered as a digital product. Because digital goods can be downloaded and used immediately, refunds are handled under the conditions below.
2. Eligible Refund Cases
- You were charged but did not receive access/delivery.
- A technical error prevented delivery or use, and support could not resolve it in a reasonable time.
- Duplicate or accidental duplicate charge for the same order.
3. Request Window
Refund requests should be submitted within 14 days of purchase.
4. Non-Refundable Situations
- Requests submitted after the refund window, except where required by applicable law.
- Issues caused by incorrect email/details provided at checkout when delivery was successfully attempted.
- General dissatisfaction after successful delivery and normal product use, unless otherwise required by law.
5. How to Request a Refund
Email support@ketodietdude.com with your order ID, purchase email, and a short reason for the request. We may ask for additional information needed to validate the request.
6. Processing Time
Approved refunds are typically processed within 5-10 business days, depending on your payment provider.
7. Contact
For refund requests and billing support: support@ketodietdude.com
