Refund Policy for Personalized Keto Cheat Sheet

Effective date: February 25, 2026

This Refund Policy applies specifically to purchases of the personalized keto cheat sheet digital product.

1. Digital Product Notice

The cheat sheet is delivered as a digital product. Because digital goods can be downloaded and used immediately, refunds are handled under the conditions below.

2. Eligible Refund Cases

  • You were charged but did not receive access/delivery.
  • A technical error prevented delivery or use, and support could not resolve it in a reasonable time.
  • Duplicate or accidental duplicate charge for the same order.

3. Request Window

Refund requests should be submitted within 14 days of purchase.

4. Non-Refundable Situations

  • Requests submitted after the refund window, except where required by applicable law.
  • Issues caused by incorrect email/details provided at checkout when delivery was successfully attempted.
  • General dissatisfaction after successful delivery and normal product use, unless otherwise required by law.

5. How to Request a Refund

Email support@ketodietdude.com with your order ID, purchase email, and a short reason for the request. We may ask for additional information needed to validate the request.

6. Processing Time

Approved refunds are typically processed within 5-10 business days, depending on your payment provider.

7. Contact

For refund requests and billing support: support@ketodietdude.com

Refund and Transaction Cancellation

Refund policy: Refund requests are accepted within 14 days for non-delivery, unresolved technical issues, or duplicate charges.

Legal links: Terms and Conditions | Refund Policy | Privacy Policy

Seller contact details

  • Full company name: PE Dmytro Sholtun
  • Tax ID / IPN: 3402304753
  • Legal address: 38a Molodizhna st. Vilnohirsk, Ukraine, 51700
  • Physical address: 38a Molodizhna st. Vilnohirsk, Ukraine, 51700
  • Phone: +380736373747
  • Email: admin@ketodietdude.com